Privacy Policy
Last updated: May 2026
1. Who We Are
GoDesign FZE is a digital agency registered in the UAE, operating from Media City, Dubai. We provide CRM implementation, AI automation, web development, and digital marketing services. This policy explains how we handle personal data on this website and in our client engagements.
2. Data We Collect
We collect information you provide directly — such as name, email address, phone number, and business details — when you submit a contact form, request a quote, or enter into an agreement with us. We also collect standard web analytics data (pages visited, referrer, device type) via privacy-respecting analytics tools.
3. How We Use Your Data
We use your data to respond to enquiries, deliver services you have engaged us for, send project updates, and occasionally share relevant insights or service announcements. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Retention
We retain client and prospect data for as long as the business relationship is active and for a reasonable period thereafter (typically 3 years) for legal and accounting purposes. You may request deletion of your data at any time.
5. Third-Party Tools
Our website and services may use third-party tools including CRM platforms (Zoho, HubSpot), email services, and analytics providers. Each operates under its own privacy policy. We only use tools that meet adequate data protection standards.
6. Cookies
This website uses minimal cookies necessary for site functionality and basic analytics. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use this site.
7. Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, contact us at scale@godesign.ae. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Data is transmitted over encrypted connections (HTTPS).
9. Contact
Data-related enquiries should be sent to scale@godesign.ae or to GoDesign FZE, Media City, Dubai, UAE.