AI Chatbot Integration for Website and WhatsApp

We build business-specific AI chatbots that answer faster, capture leads, and hand over to your team when needed. Every deployment is designed for real customer service, not generic replies.

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AI Chatbot Integration Built for Real Business Use

Your chatbot should do more than chat. We build AI chatbot integration for website and WhatsApp that answers common questions, captures leads, and routes complex cases to a human team member without losing context. For UAE businesses, that means faster response times, better lead handling, and a setup that respects Meta’s WhatsApp policy. We train your bot on approved business content, connect it to your CRM, and make sure Arabic and English conversations are handled properly.

Trained on your knowledge base

Your chatbot answers from your approved content, not guesswork.

Built for policy compliance

We design WhatsApp bots around Meta’s 2026 business-function rules.

Connected to your CRM

Every chat can become a tracked lead, ticket, or booking.

Arabic and English ready

We handle bilingual conversations with a cleaner customer experience.

Our AI Chatbot Integration Process

We follow a clear build process so your chatbot works properly from day one.

Map your customer journeys

We review the questions your team gets most often on website and WhatsApp. Then we define what the bot should answer, what it should never answer, and when it must hand over to a person.

Audit

Scope

Rules

Flows

Build and train the bot

We configure the chatbot with your knowledge base, business rules, and response logic. If needed, we also connect it to your CRM, booking tools, or order systems.

Content

Logic

CRM

Testing

Launch and improve performance

We deploy the chatbot on your website, WhatsApp, or both, then monitor how it performs in real conversations. After launch, we refine answers, handover paths, and reporting based on live usage.

Deploy

Monitor

Refine

Report

Everything You Need for a Working AI Chatbot

Website chatbot deployment

We add the chatbot to your site so visitors get instant answers without waiting for a reply. This helps reduce drop-offs and keeps more inquiries moving forward.

WhatsApp business automation

We configure WhatsApp flows for approved use cases like FAQs, booking, and order updates. This keeps your setup aligned with Meta’s current policy requirements.

CRM lead capture setup

We log conversations, contact details, and lead intent into your CRM. That means your team can follow up with full context instead of chasing chat history.

Human handover routing

When the bot reaches a sensitive or complex query, it sends the chat to the right person. Your customers get help faster, and your team stays in control.

Arabic-aware conversation handling

We build for bilingual conversations so Arabic users do not get broken or unnatural replies. This matters for UAE businesses serving both local and international audiences.

Reporting and optimisation

We track conversation volume, resolution rate, and lead capture performance after launch. That gives you real numbers to improve the bot month by month.

Launch Your AI Chatbot with Confidence

Get a compliant chatbot built for website and WhatsApp, trained on your business, and ready to convert more inquiries.

Our Selected Work

Built With Modern Tech

We use the latest technologies and frameworks to build fast, secure, and scalable websites.

WordPress

PHP

Laravel

Node.js

React

JavaScript

HTML5

CSS3

Python

MySQL

WooCommerce

Figma

n8n

GA4/GTM

ChatGPT

Zapier

GitHub

Zoho

Photoshop

Apache

MongoDB

Illustrator

Industries We Serve

Legal & Professional

Law firms and consultancies who need airtight digital presence.

E-Commerce & Retail

Shopify stores and automated flows that turn browsers into buyers.

Real Estate

Lead capture sites and CRM pipelines for agents and developers.

Education & Coaching

Course platforms, booking portals, and nurture automation.

Startups & Tech

MVP builds and growth automation for speed-focused founders.

Health & Wellness

Membership portals, booking systems for clinics and studios.

Events & Hospitality

Event websites, ticketing integrations, and brand identity.

Agencies (White-Label)

Fast, reliable white-label delivery for agencies.

What Our Clients Say

Excellent

Comfortably exceeded expectation. Great design, great comms, top result :)

Common Questions About Custom Web Development

Can’t find what you’re looking for? Book a free 30-minute call and we’ll walk you through everything.

What can an AI chatbot do for my business?

A well-built chatbot can answer common questions, qualify leads, book appointments, and route complex cases to a human agent. In most UAE service businesses, this cuts first-response time from hours to seconds. We usually scope the first version in 3 to 5 working days, then build and test it in 2 to 4 weeks.

Can you build a chatbot for WhatsApp and website together?

Yes, we can deploy on both channels, and we often recommend that setup for UAE businesses. The website bot handles visitors while WhatsApp handles high-intent conversations and repeat customers. We keep the logic consistent so your team is not managing two different customer experiences.

Is this allowed with the latest WhatsApp policy?

Yes, we build within Meta’s business-function rules, which means the bot focuses on approved tasks like FAQs, booking, order tracking, and support routing. We do not position it as a general-purpose assistant on WhatsApp. If your use case needs review, we map it before development so you do not end up with a setup that gets blocked.

Will the chatbot give wrong answers?

Not if it is built properly. We train the bot on your approved knowledge base, set answer limits, and add guardrails so it does not invent information. We also test common edge cases before launch and fine-tune the responses during the first 2 weeks after go-live.

Can the chatbot connect to my CRM?

Yes, and we strongly recommend it. We integrate with systems like HubSpot and Zoho so chats can become tracked leads, tickets, or bookings. That way your team does not lose customer data in WhatsApp threads or website chat logs.

Do you support Arabic chatbots?

Yes, we can build bilingual flows for Arabic and English. For UAE businesses, this is important because many off-the-shelf bots fail on Arabic phrasing or switch languages awkwardly. We test the conversation flow in both languages before launch.

What happens when the bot cannot help?

We set clear handover logic so the chat moves to a human at the right moment. That can be based on topic, customer intent, message type, or business hours. In practice, this keeps customers from getting stuck and reduces frustration for your team.

How long does implementation take?

Most chatbot projects take 2 to 4 weeks from content approval to launch. A simpler FAQ bot can go live in around 10 to 14 days, while a CRM-connected WhatsApp setup usually takes a bit longer. The timeline depends on how ready your knowledge base and workflows are.

What do you need from us to start?

We usually need your FAQs, service details, escalation rules, and any CRM or booking system access. If your content is scattered, we can help structure it during the first workshop. The clearer the source material, the faster we can build a bot that answers accurately.

How do you measure chatbot success?

We track response time, resolution rate, lead capture, and human handover volume. For many clients, the biggest win is reducing reply time by 3x or more while keeping more conversations in one place. We can also add monthly reporting so you can see what the bot is handling and where it needs improvement.